Beautiful Gifts for any occasion.

By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, then you should contact us, before placing an order with us. These Terms and Conditions and your use of our web site are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

A Contract between the customer and for the sale of our products will only exist once an order has been accepted, processed and despatched. This does not affect the customer's statutory rights. Prices and availability of goods are subject to change without notice. A delivery charge will be added to your order value where appropriate, please see delivery times and charges.

Your Right to Cancel

As all of our orders are made to order, once an order has been placed and acknowledged it is no longer possible to cancel.

Returns & Exchanges

All orders are guaranteed to be 100% free of defects in workmanship and materials, however as they are all handmade there may be slight variations within an order.  You may return the order for a full refund by following our returns policy below.

As all of our products are made specifically for you, they may only be returned for a refund if there is a fault with the item or due to an error caused by Scent with Thanks.

Any shortages or defects or problems with the order must be notified to Scent with Thanks within 10 days. In the event of an error on the part of Scent with Thanks we are happy to exchange the order without charge and refund any return postage costs involved in the return of the order once you have been in contact with Scent with Thanks.
This does not affect your statutory rights.

Please parcel your returned order securely and send it to us at the following address:

Scent with Thanks
1 Village Close,
Pentre Hill,
Flint Mountain